Abie Abraham Veteran Affairs (VA) Clinic – Public corridors within the Clinic.

What specific measures do you or your team implement to ensure this space meets the highest standards of cleanliness and embodies the value of clean?

We take a multi-faceted approach to quality control to ensure the highest standards of cleanliness and facility maintenance. Site Manager Adam Wroblewski conducts daily inspections using our quality assurance software to maintain consistency and performance. Regional Lead Ed Garczewski, Adam, and Oxford Development representatives, conduct a comprehensive monthly review to assess and enhance operations.

VA staff performs EOC rounds based on standards set by VA leadership in alignment with Joint Commission regulations. Our commitment to quality and compliance has earned high praise during previous Joint Commission inspections, reflecting our dedication to maintaining a clean and safe environment.

How does cleaning this space contribute to the health and safety of those who use it?

Cleanliness in VA clinics is essential for several important reasons, particularly because these facilities care for individuals who have dedicated their lives to serving the country and may have unique health needs. Here are some key points highlighting its significance:

• Infection Prevention: Many veterans may have compromised immune systems due to age, health conditions, or past medical treatments. Proper cleaning and sanitation are crucial in preventing infections, especially hospital-acquired infections (HAIs) like MRSA, C. difficile, or pneumonia, which can be life-threatening.
• Comfort and Dignity: Veterans, especially those with challenging experiences, deserve a clean and respectful environment. Cleanliness fosters dignity and comfort, making veterans feel valued and cared for during their time in the clinic.
• Mental Health Benefits: A clean environment can positively impact mental well-being by reducing stress and anxiety, providing veterans with a sense of order and peace. For many, a clean and well-maintained space aids in recovery and promotes a positive outlook.
• Prevention of Cross-contamination: Clinics are high-risk areas where diseases can spread rapidly. Effective cleaning protocols ensure that surfaces, equipment, and common areas do not become vectors for disease transmission, which is especially important for veterans who may have existing health conditions that make them more vulnerable.
• Positive Public Image: The cleanliness of VA clinics directly impacts public perception. When veterans see their healthcare facilities are clean and well-maintained, it fosters trust and pride in the system. It also communicates to the community that the country values its veterans’ health and well-being.

What does having a spotless space mean to you and your team?

Cleanliness in VA clinics isn’t just about maintaining a sterile environment—it’s about creating a space that promotes health, healing, and respect for those who have served the nation.

Back to Finalists