GP PRO, a division of Georgia-Pacific and a leading maker of advanced dispensing solutions for commercial facilities, is thrilled to announce that GPXpress®, its sales and customer support capability, has won a Bronze Stevie® Award in the Sales Achievement: Sales Enablement category in the 2025 Stevie Awards for Sales & Customer Service competition. The Stevie Awards for Sales & Customer Service are the world’s top honors for sales, customer service, business development, and contact center professionals.

“GPXpress offers a unique and highly differentiated capability within the industry, so it’s incredibly rewarding and validating for each member of the team to be recognized by the most prestigious customer service awards program in the world!” said Elizabeth Day-Curi, senior director of CPG Sales Strategy and Customer Excellence with Georgia-Pacific.

By providing live agent and self-service customer service support via phone and an online and mobile applications, GPXpress aims to make doing business with GP PRO easy and efficient. The GPXpress team also supports GP PRO’s internal sales and external distributor sales representatives (DSRs). GPXpress was established in 2005 and today has 47 employees who support 30,849 customers, internal sales representatives, and DSRs.

GPXpress is recognized for being an early adopter of technologies designed to transform customer service. For example, GPXpress co-designed a custom Visual Remote Assistance (VRA) software solution. VRA uses a customer’s mobile phone camera to remotely give GPXpress team members visual access to GP PRO products during troubleshooting calls. Since launching the software, GPXpress has seen a 20% increase in first-time call resolution.

In addition, the GPXpress mobile application sets a new industry standard among industrial and foodservice DSRs within the cleaning industry. The app’s features empower DSRs to order samples, locate products, access self-service knowledge articles, and identify the best solution for their customers. Following a recent update, app usage has increased 58%.

“For almost 20 years, GPXpress has added value in a way that makes a difference every day for GP PRO sales employees, customers, and DSRs. I’m incredibly proud of each and every member of the team and congratulate them on this well-deserved recognition,” said Day-Curi.

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were considered across 150 categories in this year’s Stevie Awards for Sales & Customer Service competition. Winners were determined by the average scores of 176 professionals worldwide on seven specialized judging committees.

About The Stevie Awards

Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business.  Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

About GP PRO
Based in Atlanta, Georgia-Pacific and its subsidiaries are among the world’s leading manufacturers and marketers of bath tissue, paper towels and napkins, tableware, paper-based packaging, cellulose, specialty fibers, building products, and related chemicals. The company operates approximately 150 facilities and employs approximately 30,000 people directly and creates nearly 89,000 jobs indirectly. GP PRO, a division of Georgia-Pacific, manufactures and sells well-known brands like ActiveAire®, Angel Soft Professional Series®, Brawny®, Compact®, Dixie®, Dixie Ultra®, enMotion®, and Pacific Blue®. GP PRO products meet restroom, foodservice, and break room needs for office buildings, healthcare, foodservice, high traffic, lodging, retail, and education facilities, plus a wide range of industrial and manufacturing facilities in North America. For more information, visit gppro.com.