Congratulations
ISSA Emerging Leaders Class of 2024!
ISSA is proud to announce the inaugural class of Emerging Leaders for 2024! This prestigious group of 30 industry professionals represents the next generation of visionaries in the global cleaning and facility solutions industry. They have been selected from a group of more than 100 nominations of industry professionals under the age of 40 for their outstanding contributions, leadership, and commitment to driving the industry forward.
Celebrate with us at ISSA Show North America 2024
Congratulate our Inaugural Emerging Leaders Class of 2024
Ready to inspire the next generation of industry changemakers? Stop by the ISSA Booth 2147 to check out our Emerging Leaders Wall! Leave your mark by sharing your wisdom and advice. Let’s help our Emerging Leaders reach new heights!
Join the Future of Clean at the Emerging Leaders Happy Hour
Get ready to sip, celebrate, and connect with the next generation of industry trailblazers at the Emerging Leaders Happy Hour on Tuesday, November 19 from 3:30 – 5 pm. Happening at the Innovation Showcase & Theater – Booth 147, this is your chance to mingle with the inaugural class of emerging leaders who are shaping the future of clean. Don’t miss out on this unique networking opportunity!
The votes are in!
Voting for the ISSA Rising Star Award in honor of Jimmy Core is officially closed. Thank you to everyone who voted, we appreciate your participation. This year’s winner will be formally recognized at ISSA Show North America 2024 on November 19.
Winner
Konstantin Ekelman, Director of Sales, BradyPLUS
Konstantin Ekelman, known as Kostya, brings a unique blend of professionalism, humility, and innovation to his role as Director of Sales for BradyPLUS in Illinois. He leads a highly respected team of sales professionals, earning admiration from colleagues and customers alike. Kostya’s approach is built on fostering strong relationships, treating everyone like extended family. His care for both his team and clients forms the foundation of his leadership, creating a culture of trust and growth.
Kostya’s leadership style is rooted in mentorship. He takes pride in helping others succeed, coaching with enthusiasm, discipline, and encouragement.
Known for his problem-solving abilities and creative thinking, Kostya tackles challenges head-on, always going above and beyond. His wisdom and forward-thinking approach have earned him wide-spread respect within BradyPLUS.
Beyond his professional accomplishments, Kostya is deeply committed to philanthropy. Over the past three years, he has raised tens of thousands of dollars for causes such as the American Cancer Society, South Sudanese infrastructure, and war-affected Ukrainian families. His ability to rally support for important causes reflects his dedication to making a meaningful impact.
A proud husband, father, and immigrant, Kostya’s journey to the United States is a testament to his dedication, perseverance, and community spirit.
Konstantin Ekelman
BradyPLUS
1st Runner-up
Moshe Lewis, Corporate Account Director, GOJO Industries
Moshe Lewis’s career at GOJO Industries exemplifies his blend of strategic vision, business acumen, and commitment to fostering strong relationships. As Corporate Account Director, Moshe has consistently delivered impressive results over his 12 years in the cleaning industry, including driving revenue growth, leading contribution margin performance, and collaborating with some of the company’s most demanding channel partners. His unique ability to understand and then address real-world challenges and develop right-sized, innovative solutions has positioned him as a leader in the industry.
Moshe’s forward-thinking approach to digital transformation has accelerated growth for GOJO, utilizing tools like improved product content, engaging demos, and influencer stories to enhance customer experiences.
His focus on performance-based relationship building has not only opened doors to senior-level relationships but also fostered stronger connections with elite customers.
In addition to his professional achievements, Moshe is deeply committed to mentoring aspiring leaders at GOJO, offering hands-on coaching and field learning experiences for those he works with. His dedication also extends to the community, where he volunteers with JewishAkron, previously known as the Jewish Community Board of Akron (JCBA), and coaches youth baseball.
Moshe’s holistic approach, both professionally and personally, reflects his passion for positively impacting people and the industry at large.
Moshe Lewis
GOJO Industries
2nd Runner-up
Courtney Marcotte, Capability Development Manager, Kimberly-Clark Professional
Courtney Marcotte’s relentless drive to support professionals in the cleaning industry has solidified her as a key figure at Kimberly-Clark Professional (KCP). As a lead Learning and Development trainer, Courtney is dedicated to providing distributors and end-use customers with the best possible resources to ensure their success. Her contributions are integral to KCP’s reputation as an industry leader in capability development.
Courtney’s innovative training materials have empowered KCP Sales Professionals, Distributor Partners, and Industry Product End-Users by deepening their understanding of the industry. She has also shared her vast industry knowledge with Cleaning Facilities, Facility Managers, Property Managers, and Building Service Contractors, offering business insights that streamline practices and enhance operational efficiency, particularly in improving the restroom experience for end-use customers.
Courtney played a central role in coordinating KCP’s City of Hope fundraising project, a high-profile initiative that raises $25K to $50K annually to fight cancer. This project, which requires the collaboration of influential leaders within KCP, reflects her strong leadership and organizational skills.
Her ability to lead without formal authority stands out, as she consistently provides expert guidance to individuals at every level—from the c-suite to the “street suite”—demonstrating her deep care and commitment to their success.
Courtney Marcotte
Kimberly-Clark Professional
Jack Anderson, Business Development Manager, Robotics, Nilfisk, Inc.
Jack Anderson’s entrepreneurial spirit and commitment to innovation and excellence define his career in robotics. In just six years, he has become a key figure at Nilfisk, where he leads the development and implementation of robotic floor care systems. Jack’s passion stems from his belief that robotics can transform custodial work, making it more engaging for teams while improving cleanliness and efficiency. His early success began as a Regional Product Manager, and by age 24, he was overseeing the global product management for Nilfisk’s robotic line.
Jack’s expertise spans finance, product development, sales, and customer support, providing him with a holistic view of Nilfisk’s business operations and strategic goals. He developed and implemented the company’s robotic sales process, enabling Nilfisk to communicate the benefits of automation to its clients effectively. His customer-centric approach maximizes the value of robotic investments.
Additionally, Jack has a strong commitment to service. He has participated in four extended service trips to assist communities after natural disasters, and volunteers coaching youth tennis in under- served neighborhoods, fostering skill development and providing opportunities for personal growth through sports. Jack’s leadership, enthusiasm, and dedication continue to drive the robotics program and the industry forward, inspiring progress and innovation.
Jack Anderson
Nilfisk, Inc.
Patrick Bannon, Director of Industrial Sales, U.S and Canada, Tennant Co.
Patrick Bannon exemplifies leadership and innovation as the Director in Industrial Sales, United States and Canada, Tennant Company. From an equipment specialist to a director, his career trajectory underscores his adaptability and dedication to professional growth. In 2023, Patrick spearheaded Tennant’s National Lead Program, significantly boosting lead generation and positioning the company for sustained success. His strategic co-leadership of marketing campaigns in 2022 generated over US$1 million in additional revenue.
Patrick’s commitment to team development is evident through his mentoring and leadership. He actively supports young professionals and fosters a collaborative culture, leading several team members to promotions, including a national representative of the year awardee. His efforts have contributed to a 35% revenue increase in his region since 2019, earning him the prestigious Summit Award for five consecutive years.
Patrick is also dedicated to continuous learning, having completed his MBA and regularly participating in programs like AMR Expert and LinkedIn Learning. His leadership extends beyond Tennant, with active involvement in his community, including volunteer work through his local church and Tennant’s annual sales meetings. Patrick’s forward-thinking vision and unwavering dedication to growth make him a standout leader in the industry.
Patrick Bannon
Tennant Co.
Lauren Belskie, Marketing Operations Manager, Imperial Dade
Lauren Belskie, MBA, stands out for her leadership and commitment to advancing business practices in the cleaning industry. As Marketing Operations Manager at Imperial Dade, Lauren’s proactive approach to challenges and solutions has driven innovation and success throughout the organization. Her ability to adapt quickly to change, paired with a passion for learning new technologies and processes, enables her to continuously improve business outcomes and foster team growth.
Lauren’s exceptional communication skills allow her to influence others through data-driven storytelling, while her collaborative mindset encourages her team to explore new strategies for improvement. She has made significant contributions to the industry through her participation in Hygieia committees, speaking engagements, and thought leadership pieces in various industry publications, including ISSA Today, Contracting Profits, and Sanitary Maintenance.
In addition, Lauren has played a key role in optimizing Imperial Dade’s presence on LinkedIn, assisting sales consultants with personal branding, networking, and professional development. She also contributes to the company’s blog, YouTube channel, and peer-to-peer learning labs on topics such as artificial intelligence (AI), content marketing, and search engine optimization (SEO).
As a rising star in the industry, Lauren’s influence extends beyond her role, making her an inspiring role model for the next generation of professionals.
Lauren Belskie
Imperial Dade
George Boutsalis, Vice President, Impact Cleaning
George Boutsalis stands out as an emerging leader in the cleaning industry, recognized for his visionary leadership and commitment to sustainability. As Vice President of Impact Cleaning, George combines forward-thinking strategies with adaptability, ensuring the company stays ahead of evolving industry trends. His innovative approach has revolutionized operational efficiency, setting new benchmarks for service quality across the sector. By promoting green cleaning practices, George has significantly reduced the environmental footprint of the company, positioning Impact Cleaning as an industry leader in sustainability.
George fosters a collaborative culture at Impact Cleaning, emphasizing teamwork and valuing diverse perspectives, which has led to a highly motivated and cohesive team. His dedication to professional development is evident in the numerous training programs and wellness initiatives he has spearheaded, focusing on employee growth and well-being. Additionally, George actively engages in volunteer work, participating in community clean-up drives, environmental conservation efforts, and mentoring young professionals in the industry.
His leadership style promotes continuous learning and innovation, and his commitment to both people and the planet reflects Impact Cleaning’s core values. George’s contributions to the company and the broader industry mark him as a forward-thinking leader driving positive change, both within his organization and beyond.
George Boutsalis
Impact Cleaning
David Bradley, Custodial Programs Supervisor, Penn State University
David Bradley’s commitment to excellence and innovation has made him a respected leader in the custodial industry. As Custodial Programs Supervisor at Penn State University, he brings nearly two decades of experience, having worked his way up from a dishwasher at the Nittany Lion Inn to his current leadership position. His career reflects a deep understanding of every level of custodial work, which he leverages to foster collaboration, innovation, and operational efficiency across the university’s facilities.
David’s expertise extends beyond day-to-day operations. He has played a pivotal role in advancing cleaning technologies and practices, including leading research initiatives, testing new products, and collaborating with manufacturers to enhance cleaning processes. His leadership was instrumental during the COVID-19 pandemic, where he helped develop campus-wide cleaning protocols and policies that prioritized health and safety.
A strong advocate for sustainability, David co-authored Penn State’s Blue Cleaning manual, promoting environmentally-friendly practices. He also prioritizes professional development, having trained hundreds of custodial professionals. David’s dedication extends into community engagement, where he actively supports public health and hygiene education.
His positive attitude, integrity, and genuine concern for others make him a trusted leader, not only within Penn State University but throughout the broader custodial industry.
David Bradley
Penn State University
Jacob Buchholz, Warehouse Coordinator, Buck Services, Inc.
Jacob Buchholz is an emerging leader in the facilities management and janitorial services industry, with a career built on a deep commitment to workplace safety and team development. As Warehouse Coordinator at Buck Services, Inc., Jacob plays a pivotal role in overseeing specialized training and equipment maintenance, ensuring that high safety standards are consistently upheld. He exemplifies his leadership as co-chair of the Buck Services Safety Committee, working with team members and clients to mitigate risks and promote a health-first approach to operations.
Jacob’s hands-on involvement includes leading specialized custodial training, managing inventory systems, and implementing preventative maintenance programs for key clients. His work extends beyond Buck Services’ day-to-day operations, having organized the company’s Employee Enrichment 2023 and 2024 events, where over 200 team members participated in safety workshops.
In addition to his professional accomplishments, Jacob is actively involved in his community, volunteering at local shelters and non- profit organizations. He was instrumental in Buck Services’ efforts during the COVID-19 pandemic, contributing to the company’s recognition as a Crain’s Chicago 2021 Notable Health Care Heroes.
Jacob’s passion for ongoing professional development is evident in his pursuit of certifications and continued education, making him a well-rounded, dedicated professional.
Jacob Buchholz
Buck Services, Inc.
Ashley Butler, Vice President and General Manager, GP PRO
Ashley Butler is a leader defined by her ability to foster both professional growth and a culture of continuous improvement. As Vice President and General Manager of GP PRO’s tissue, skincare, and wiper categories, Ashley blends logical intelligence with emotional intelligence, driving success through her team’s strengths and long- term value creation.
Her leadership style is rooted in caring for her team, family, and community. This approach is evident in the recent launch of the Compact Quad® Plus Toilet Paper Dispenser, which her team designed to solve longstanding industry challenges. This innovation won the 2023 ISSA Innovation of the Year Award, highlighting Ashley’s commitment to industry transformation.
Beyond her professional achievements, Ashley is deeply involved in community initiatives, often alongside her family with projects she values.
Another activity she values is mentoring emerging professionals at GP PRO and Georgia-Pacific and working closely with Cristo Rey Atlanta Jesuit High School, helping students navigate academic and career paths. As a first-generation college graduate, Ashley takes pride in guiding others toward success, whether in the industry or in life.
Ashley’s leadership is marked by humility, respect, and a deep dedication to building a better world for future generations.
Ashley Butler
GP PRO
Nate Calvert, Vice President of Marketing & Business Development, KCooper Brands, Inc.
Nate Calvert defines his leadership at KCooper Brands with an innovative mindset, a focus on sustainability, and the ability to drive business growth. As Vice President of Marketing and Business Development, he has played a pivotal role in developing cutting-edge wipe solutions that align with consumer needs and environmental concerns. His understanding of market dynamics allows him to create products that enhance user experience while minimizing the carbon footprint.
Nate is known for his collaborative leadership style, as he continues to foster creativity and excellence within his team. His strategic approach has been instrumental in delivering impactful products to major brands such as Walmart and Ahold-Delhaize.
Nate’s commitment to sustainability is evident in his efforts to integrate eco-friendly materials and processes across KCooper’s product lines.
Beyond his work at KCooper, Nate is dedicated to industry-wide advancement, serving on boards, and mentoring young professionals to help them in their journeys. His contributions to the University of South Florida American Marketing Association chapter and the Packaging Distributors & Manufacturers Trade Association (PDM) reflect his passion and drive for shaping the future of the cleaning industry. Nate’s vision, leadership, and commitment to sustainability position him as a forward-thinking leader dedicated to driving meaningful change.
Nate Calvert
KCooper Brands, Inc.
Juan Campos, Assistant Portfolio Manager, Servicon
Juan Campos is a dynamic emerging leader at Servicon, distinguished by his creativity, operational excellence, and dedication to customer service. As Assistant Portfolio Manager, Juan consistently drives innovation in service delivery, optimizing workflows to meet evolving client needs. His contributions have elevated Servicon’s reputation, enhancing efficiency and fostering a culture of continuous improvement.
Juan’s leadership was particularly evident during the COVID- 19 pandemic when he adeptly managed a critical aerospace client’s operations amidst staff shortages. He ensured that quality and safety standards were maintained by strategically reallocating resources and supporting his team.
Beyond his operational successes, Juan is deeply committed to mentorship and team development, fostering a collaborative environment that encourages growth. He actively participates in Servicon’s leadership programs. He is known for his customer-centric approach, always going the extra mile to ensure client satisfaction, listening to feedback, and understanding their unique challenges.
A dedicated community member, Juan regularly volunteers through ServiconCares, embodying his commitment to service. His rapid rise through the ranks and passion for innovation position him as a key driver of Servicon’s future success and as an example worth imitating in the cleaning industry.
Juan Campos
Servicon
Ian Charlery, Chief Executive Officer, A1 Cleaning Services
Ian Charlery is a visionary leader known for revolutionizing the contract cleaning industry through his technological innovations and strategic approach to employee empowerment. As the Chief Executive Officer of A1 Cleaning Services, Ian has overseen the integration of cutting-edge technologies that have significantly improved operational efficiency and service quality. Under his leadership, the company has adopted autonomous cleaning robots and QR code task management, setting new benchmarks for industry excellence. Ian’s commitment to sustainability is evident in his efforts to reduce A1’s carbon footprint through the adoption of eco-friendly products and practices.
Ian’s innovative leadership extends beyond technological advancements; he fosters a supportive work environment through a heart-based coaching philosophy. His approach emphasizes personal and professional development, which has led to a highly skilled and motivated workforce. His leadership during the COVID-19 pandemic was particularly noteworthy, as he rapidly implemented advanced disinfection technologies and ensured employee well-being by providing food and financial support during the crisis.
Additionally, Ian is deeply involved in the community, actively participating in local initiatives and charitable causes. His leadership, grounded in ethics, innovation, and social responsibility, has earned A1 prestigious recognitions and positioned him as an emerging leader in the cleaning industry.
Ian Charlery
A1 Cleaning Services
Alex Crowley, Chief People Officer, Vonachen Group
Alex Crowley is an emerging leader in the cleaning industry whose diverse experience and dedication have shaped his journey from the ground up. Having started as a cleaner, he worked his way through various roles, including cleaning manager, sales, and human resources, before rising to the position of Chief People Officer at Vonachen Group. His unique ability to connect with employees at all levels, combined with his comprehensive industry knowledge, allows him to foster a culture of innovation and growth within the company.
Alex’s expertise extends beyond HR, as his law degree has equipped him to assist with in-house counsel and oversee departments requiring legal and HR support. This legal acumen, paired with his industry background, has greatly contributed to his success in leading teams, implementing forward-thinking policies, and ensuring regulatory compliance across the organization.
In addition to his professional achievements, Alex is deeply committed to his community, actively serving on several boards that support local causes, promote social responsibility, and strengthen community ties.
Though he never seeks recognition, his impact on the cleaning industry and the business world is undeniable, and his passion for both people and progress sets him apart as an influential leader within Vonachen and beyond.
Alex Crowley
Vonachen Group
Martine D’Amour, Director of Business Development, Ed/Gov, Diversey
Martine D’Amour exemplifies a “customer first” mentality in every aspect of her role as Director of Business Development at Diversey. Her unwavering dedication to ensuring positive outcomes for her clients drives her to constantly innovate, finding creative solutions to their most pressing challenges. She actively collaborates across all teams to promote productivity, efficiency, and sustainability, making her a catalyst for product innovation and long-term growth at Diversey.
A passionate advocate for advancing women and young professionals in the cleaning industry, Martine has been an active participant in Hygieia events since the program’s inception. Recently, she completed the rigorous WINStone leadership development program for women at Diversey/Solenis, which pushed her to refine her skills as a female leader in the company.
With a strong background in selling innovative cleaning solutions to the education sector, she is quickly becoming a recognized thought leader.
Her extensive volunteer work reflects Martine’s deep commitment to her community. For example, she started an after-school program for at-risk youths, growing it to multiple locations with partnerships, including the local police department and colleges. She also served on the board of directors for her alma mater alumni association and supported veterans through her local VFW.
Her intelligence, work ethic, and infectious enthusiasm make her an exceptional leader.
Martine D'Amour
Diversey
Nathalia De Oliveira, President, Partner Facility Solutions
Nathalia De Oliveira is a dynamic leader whose visionary approach has transformed Partner Facility Solutions into a leading name in janitorial services. Rising from Administrative Assistant to President within six years, Nathalia’s leadership is marked by innovation, adaptability, and a deep commitment to quality. Under her direction, the company has set a new standard by integrating client relations and quality control teams into every account, ensuring personalized service and continuous improvement.
Nathalia’s swift response during the COVID-19 pandemic, mainly through the adoption of electrostatic sanitizations, showcased her ability to navigate industry challenges while keeping her companyat the forefront of safety and innovation. Her creative Happy Friday program, which brings employees together to share home-cooked meals, exemplifies her focus on fostering a positive and inclusive workplace culture.
Beyond her professional achievements, Nathalia dedicates herself to supporting her community, always searching for opportunities to help others. She provides Portuguese translation services and mentors minority individuals within the cleaning industry, helping them secure competitive jobs. Nathalia’s commitment to excellence, both in her company and the wider community, makes her a standout leader, deserving of recognition as a rising star with a strong focus on the future.
Nathalia De Oliveira
Partner Facility Solutions
Benjamin Fernandez, Operations Manager, Verde Clean
Benjamin Fernandez’s leadership style is rooted in collaboration, empathy, and a deep commitment to sustainability. At just 27, Benjamin has quickly become an integral part of Verde Clean’s operations. He uses his flexibility and problem-solving skills to manage complex projects and maintain strong relationships with customers and employees. His holistic approach allows him to see the big picture, while his attention to detail helps him manage intricate aspects of employee performance, customer relations, and budgetary responsibilities.
One of Benjamin’s greatest strengths is his interpersonal skills. Rather than assuming he has all the answers, Benjamin actively listens to customers and staff, gathering diverse perspectives to find the most effective solutions. His collaborative nature fosters a culture of teamwork where employees feel supported and valued. At company events like barbecues, Benjamin isn’t just a manager—he’s serving food and sharing meals, building bonds and trust with his team.
Benjamin’s leadership extends beyond daily operations. He was instrumental in achieving Verde Clean’s Green Seal certification for the Verde Earth cleaning program and securing the company’s Eco- Vadis rating. As a Verde’s Emerging Leadership Program graduate, Benjamin is committed to finding sustainable, people-centered solutions that align with Verde Clean’s mission to create cleaner, greener spaces for everyone.
Benjamin Fernandez
Verde Clean
Adam Fox, Vice President of Marketing, S.P. Richards Co.
Adam Fox is recognized as a visionary leader in the cleaning industry, with a proven track record of transforming marketing strategies and elevating brand presence. As Vice President of Marketing at S.P. Richards (SPR), Adam’s forward-thinking approach and dedication to creative disruption have played a key role in repositioning SPR from an office products wholesaler to a leader in the jansan redistribution sector.
Under his leadership, SPR’s social media campaigns and the innovative launch of the YouTube channel “SPR Studio” have all solidified the company’s solid reputation for engaging, customer-focused content.
Adam’s experience in strategic planning, content marketing, and his passion for learning have enabled him to anticipate industry trends and adapt quickly to changing market demands. His efforts to prioritize customer needs have led to numerous success stories that continue to enhance SPR’s industry standing.
Beyond his professional accomplishments, Adam is dedicated to fostering the next generation of industry leaders. As Chair of the City of Hope’s Emerging Leaders Council, he spearheaded initiatives encouraging younger professionals to get involved, ensuring the future of the industry and its philanthropic efforts. Adam’s adaptability, passion, and commitment make him a driving force in shaping the future of the cleaning industry.
Adam Fox
S.P. Richards Co.
Andrew Gower, Field Sales Consultant, Avision
Andrew Gower has quickly established himself as a rising star in the manufacturing rep world, thanks to his can-do attitude and a relentless focus on customer satisfaction. As a Field Sales Consultant at Avision, Andrew has made significant strides, distinguishing himself from his peers with his positive outlook and unwavering commitment to getting the job done right, each and every time. His patience and dedication to meeting customer needs ensure that he consistently exceeds expectations, fostering strong relationships with both clients and colleagues.
Andrew’s leadership qualities are already evident, as he has taken on the responsibility of mentoring new team members. His ability to pass on valuable insights—such as the importance of organization and thorough preparation for meetings, sales calls, and demonstrations—underscores his potential as a future leader in the industry.
With a bright future ahead, Andrew represents the next generation of dedicated and skilled sales professionals who are well-equipped to drive the cleaning industry forward, overcoming obstacles and embracing what’s next.
His work ethic and approach to customer service have already set him apart, and Avision is fortunate to have him as part of the team. Andrew is committed to ensuring both his and the company’s continued growth and success.
Andrew Gower
Avision
Bethany Harrington, Principal, Western Maintenance Sales
Bethany Harrington’s success stems from her passion for the jansan industry and her commitment to fostering long-lasting relationships that benefit customers, distributors, and manufacturers alike. As the Principal of Western Maintenance Sales, a company she founded in 2022, Bethany has built a reputation for excellence and integrity. She has spent 17 years working as a manufacturer’s representative, primarily in Southern California, with expertise spanning the jansan, healthcare, and architectural markets. Her dedication to helping customers through the design, construction, and ongoing maintenance of commercial spaces is at the core of her business philosophy.
Bethany is a strong advocate for the industry, focusing on education and networking. She connects end users with distribution partners to enhance their understanding and growth within the sector. As a proud member of the Hygieia Network, Bethany actively supports the organization’s efforts in the Los Angeles area. She is also dedicated to seeing ISSA charities flourish, volunteering significant time to this cause.
A committed wife and mother of four, Bethany balances her professional life with a love of travel, culinary exploration, and faith-nurturing volunteer work.
Her ability to combine sharp business acumen with personal passion makes her a highly respected and admired figure in the cleaning industry.
Bethany Harrington
Western Maintenance Sales
Carl Keil, Vice President of Consulting Operations, Core America
Carl Keil’s passion and expertise have made him a transformative figure in the cleaning industry. With a career that spans frontline work to senior management, Carl brings hands-on experience and a deep understanding of every facet of the field. As Vice President of Consulting Operations at Core, he has dedicated himself to advancing the industry, helping people and programs reach their full potential.
Carl’s curiosity and drive have pushed him to explore emerging technologies like robotic cleaning, often going above and beyond to master new innovations. His work includes developing cleaning routes and standard operation procedures for simple and complex programs while personally conducting on-site assessments to ensure optimal client outcomes. Carl’s leadership extends to designing scopes of work, cost assessments, and key performance indicators for outsourced customers, as well as overseeing an auditing team that performs third-party quality audits nationwide.
Bilingual and committed to inclusivity, Carl translates critical documentation into Spanish to support frontline workers. His efforts have improved the working conditions of over 50,000 janitors, impacting millions of facility occupants and making a real difference. Beyond his work at Core, Carl is a thought leader who consults on technology, robotics, and facility management solutions while actively volunteering his time to support industry advancement.
Carl Keil
Core America
Cheyn Knizeski, Director, HHS
Cheyn Knizeski’s leadership in environmental services (EVS) is marked by her commitment to high standards and mentorship. As Director at HHS, Cheyn oversees 157 employees across three hospitals, ensuring that her team consistently meets HHS’ stringent cleanliness guidelines. She excels at fostering future leaders, with a proven track record of mentoring assistant directors and supervisors, guiding them to grow into director-level roles and setting a foundation for long- term success within the organization.
Cheyn’s ability to adapt to the ever-changing healthcare landscape has driven improvements in overall cleanliness through data-driven decision-making. She is passionate about maintaining clean, safe environments that positively impact patient and family experiences, recognizing that the work her team performs is critical to patient care and hospital safety.
Her volunteerism within HHS extends to mentoring new employees and contributing to hospital committees focused on safety and hygiene improvements.
Cheyn’s dedication to professional development is evident through her involvement in initiatives aimed at reducing harm and enhancing the efficiency of EVS operations. With over 10 years of experience at HHS, she continues to seek growth opportunities, embodying her belief in the power of learning and innovation to make a lasting, positive impact on healthcare facilities and the people they serve.
Cheyn Knizeski
HHS
Jessica Laws, Custodial Crew Leader, New Hanover County Government
Jessica Laws’ career is a testament to her dedication, professionalism, and leadership. As Custodial Crew Leader at New Hanover County Government, Jessica has played an integral role in establishing the department’s standard cleaning operation procedures. She leads a team of five custodians, overseeing essential maintenance tasks and ensuring the highest standards of cleanliness, especially in high-traffic public areas like New Hanover County’s Arboretum.
Jessica’s drive to continually improve is evident in her pursuit of professional development. In addition to her associate’s degree, she has earned the CMI Basic Custodial certificate and the CMI Custodial and Maintenance Supervisor certification. Her initiative has been crucial in enhancing operational efficiency and team performance, especially during large public events hosted at the Arboretum, where her team supports hundreds of visitors.
Beyond her technical expertise, Jessica brings a community-focused spirit to her role. She regularly participates in school activities and is always eager to help, whether in her work environment or personal life. As a mother of two and a leader at work, she leads by example, fostering trust and collaboration within her team. Jessica’s work ethic and innovation continue to elevate the standards of public building maintenance in New Hanover County.
Jessica Laws
New Hanover County Government
Daniel Lowery, Vice President, Corporate Services, CCS Facility Services
Daniel Lowery is a driving force behind operational excellence and technological innovation at CCS Facility Services. As Vice President of Corporate Services, he excels at implementing cutting-edge solutions that enhance labor management and improve efficiency. His approachable and detail-oriented leadership style empowers teams across 14 locations to adopt new technologies seamlessly, making him an invaluable asset to the company.
Daniel has spearheaded the integration of biometric recognition systems for attendance validation and Bluetooth technology for staffing quality control. His ability to not only grasp the latest industry trends but also operationalize them through comprehensive training sets him apart. Working collaboratively with multiple branches, Daniel ensures every tech deployment is tailored to meet the unique needs of the company’s large, decentralized, and primarily Spanish-speaking workforce.
Daniel is also committed to making a difference in the global community. He actively volunteers with Hand in Hand in Africa, a nonprofit dedicated to eradicating HIV/AIDS through education and community projects in Kenya and South Africa.
With over a decade of service at CCS Facility Services, Daniel’s thoughtful and thorough approach makes him the go-to leader for tackling complex challenges. His forward-thinking vision positions him as a key player in shaping the future of the company.
Daniel Lowery
CCS Facility Services
Alicia Navarro, Market Sales Leader, Sunbelt Rentals
Alicia Navarro’s leadership is marked by empathy and a relentless drive for results. As Market Sales Leader at Sunbelt Rentals, she manages a team of 15 sellers across the Southeast region, where she sets high standards through hiring, training, mentoring, and leading by example. Alicia’s hands-on approach has been instrumental in fostering a culture of growth and collaboration within her team.
Alicia has played a pivotal role in leading Sunbelt Rentals’ engagement with the ISSA Hygieia Network, further embedding the company’s commitment to innovation and excellence. Her dedication to this mission has made a significant impact across the organization, and her contributions continue to drive the company’s success.
Her career trajectory is a testament to her hard work and passion for the construction industry, which she describes as “one of the best decisions” she has ever made.
Alicia has also formed strong bonds with women in the industry, providing support and encouragement to those navigating similar challenges. Alicia believes in the importance of mentorship, advising women to “become a master of their craft, ask for help, stay true to who they are, and find a good mentor.”
She remains committed to empowering others and fostering a culture of servant leadership.
Alicia Navarro
Sunbelt Rentals
Sabine Rguig, Business Development Manager for HI&I North America, Brenntag
Sabine Rguig brings over a decade of chemistry expertise and technical marketing acumen to her role as Business Development Manager HI&I at Brenntag. With a background in both biochemistry and biomedical engineering, Sabine’s career has spanned various sectors, including academia and healthcare, before joining Brenntag. Her broad understanding of marketing, sustainability, and regulatory trends in the household, industrial, and institutional (HI&I) markets sets her apart as a strategic leader.
Throughout her eight-year tenure at Brenntag, Sabine has driven initiatives that position the company as an industry leader.
Her commitment to innovation and sustainability is evident in her efforts to align Brenntag’s goals with evolving regulations and customer demands. A natural leader, Sabine advocates for Brenntag’s involvement in technical associations like ISSA, encouraging the team to publish research and take active roles in shaping industry standards.
Fluent in three languages and globally minded, Sabine’s leadership extends beyond her job description. She seeks out opportunities to help others and volunteers for various causes, including hospice care and crisis support, demonstrating her dedication to making a positive impact both professionally and personally. Sabine’s energy, intelligence, and drive make her an invaluable asset to the Brenntag team and the broader industry.
Sabine Rguig
Brenntag
Noah Scott, Director of Digital Solutions, Elite Building Services
As Director of Digital Solutions at Elite Building Services, Noah Scott has spearheaded the company’s digital transformational initiatives. His role encompasses a range of responsibilities, from optimizing business processes to developing scalable systems and overseeing the company’s digital marketing efforts.
Noah approaches challenges by first understanding his company’s objectives, then identifying potential barriers and finally crafting tailored solutions to ensure goals are met. His expertise in digital solutions and marketing allows him to align Elite’s technological capabilities with company strategies, keeping the company competitive and at the forefront of an industry ripe for change.
Noah’s passion for learning and teaching new technologies has fostered a culture of continuous improvement across the organization, resulting in new training programs that make adopting new tools accessible and enjoyable for team members, leading to higher productivity and job satisfaction while also improving client retention for the company.
Noah’s leadership extends beyond his professional role. He is actively involved in community service, notably supporting the American Heart Association. Beyond the office, Noah spends his days with his wife and family dog, practicing Brazilian jiu-jitsu for the past 12 years, and engaging in discussions about the intersection of technology, strategy, and personal development.
Noah Scott
Elite Building Services
Lyana Spinner, Owner, All Seasons Cleaning
Lyana Spinner’s dynamic leadership and commitment to sustainability have established her as an emerging force in the residential cleaning industry. As the owner of All Seasons Cleaning, she has transformed her business by introducing innovative solutions, streamlining operations, and ensuring customer satisfaction. Lyana’s adaptability to industry trends and regulations has allowed her to maintain a competitive edge, while her strong work ethic has earned the respect of both clients and colleagues.
Lyana’s dedication to sustainability is evident through her integration of eco-friendly cleaning products and practices. Her commitment to reducing environmental impact not only resonates with eco-conscious clients but also sets a new standard for the industry. By implementing automated scheduling systems and optimizing resource allocation, she has significantly improved operational efficiency, allowing her company to provide high-quality service consistently.
Lyana advocates for the professional development of her team, fostering a collaborative environment that encourages innovation and ownership. Her leadership extends beyond her business, as she actively participates in industry forums, shares insights, and mentors aspiring professionals. Through her involvement with initiatives like Cleaning for a Reason and local community service projects, Lyana exemplifies the values of corporate social responsibility, positively impacting both the cleaning industry and the broader community.
Lyana Spinner
All Seasons Cleaning
Dinesh Wadhwani, CEO, ThinkLite Air
Dinesh Wadhwani is a trailblazer in the cleaning industry, particularly in advancing indoor air quality (IAQ) and giving the world around him better air to breathe. As the founder and CEO of ThinkLite Air, he has been instrumental in creating innovative, sustainable solutions that improve air quality and energy efficiency in various indoor environments. His work focuses on ensuring that cleaning practices extend beyond surfaces to address air purification, creating healthier spaces for building occupants with a quick ROI and substantial financial gain.
Dinesh’s leadership has led to collaborations with Fortune 500 companies and partnerships with industry organizations like ISSA. Through these efforts, he has developed essential resources, such as “The Official BSC’s Step-by-Step Guide: How to add IAQ to your cleaning practices,” empowering cleaning professionals to integrate IAQ into their routines and create healthier indoor spaces in an affordable, easy to deploy, and scalable manner.
His dedication to raising awareness about airborne pathogens has helped shift the cleaning industry’s focus toward air quality as a critical component of comprehensive cleaning. Recognized by prestigious organizations, including being named a Top 30 under 30 Entrepreneur by Inc. Magazine, Dinesh continues to push the boundaries of IAQ innovation, using his expertise to continue to make a lasting impact on both the industry and the health of indoor environments.
Dinesh Wadhwani
ThinkLite Air
Chase Yacko, Vice President of Sales and Marketing, Canberra Corp.
Chase Yacko started his career as an End-User Specialist, where he closely collaborated with users to understand their needs. This foundational experience was invaluable when he transitioned to Product Manager, deepening his understanding of chemistry and packaging innovations. These combined insights propelled him through roles such as Regional Sales Manager, National Sales Manager, and now, Vice President of Sales and Marketing.
These experiences, paired with his efforts in Canberra’s monthly Destination Canberra New DSR Training program, have kept him grounded in customer needs amid rapid shifts in trends and national regulations.
Chase’s commitment to understanding customer demands, staying ahead of trends, and leading technological advancements has driven his success. Together with his exceptional team at Canberra, they have launched innovative products like the JAWS Professional Mopping & Spray Systems, earning Canberra the EPA Safer Choice Partner of the Year Award for the second consecutive year. By developing post-consumer resin packaging and addressing chemistry-specific concerns like PFAS, Canberra continues to set the standard for responsible and forward-thinking practices in the industry.
Deeply rooted in the community, Chase actively contributes to community organizations like Evan’s Scholar, Mom’s House, and Westgate Chapel. He credits his success to the unwavering support of his wonderful family.
Chase Yacko
Canberra Corp.
Vote for the ISSA Rising Star Award in Honor of Jimmy Core
As part of the Emerging Leaders Program, one individual will be honored with the ISSA Rising Star Award in Honor of Jimmy Core. Industry professionals can vote below to select a winner from this impressive group to receive the prestigious title. One vote per person. Voting ends Friday, October 25 at 11:59 PM ET.
The recipient of the Rising Star Award will be recognized at ISSA Show North America on November 19, highlighting their exemplary leadership and influence in the industry.
